Proludic’s commitment to superior warranty coverage

Proludic is determined to improve the quality and durability of its products to increase the service life of its clients’ playgrounds and sports areas. Whether choosing the best materials or applying the highest manufacturing standards, we go the extra mile to ensure that your equipment will withstand the ravages of time for even longer! Our warranties are among the best in the industry and reflect the superlative quality of our products.


LIFETIME GUARANTEE

Lifetime guarantee against structural failure on our sports and play equipment due to material or manufacturing defects on:
• Posts and supporting structures (painted galvanised steel, galvanised steel, stainless steel)
• Stainless steel tubes
• Panels (coloured compact / non-slip compact / high density polyethylene)

25 years

against structural failure on our sports and play equipment due to material or manufacturing defects on
lacquered plywood panels and non-slip plywood panels.

15 years

against structural failure on our sports and play equipment due to material or manufacturing defects on the solid wood planks and timber frame posts.

10 years

against structural failure on our sports and play equipment due to material or manufacturing defects on:
• Metal components (with the exception of springs, moving or mechanical parts and fixings)
• Planks and treated timber frame posts
• Metal crimps and rope assemblies

5 years

against structural failure on our sports and play equipment due to material or manufacturing defects on:
• Springs and mechanical systems
• Moulded or rotary moulded plastic parts (with the exception of moving parts)

5 years

pour les défaillances structurelles des sols amortissants y compris le sol coulé in situ (hors HCC).

2 years

against material or manufacturing defects on component parts.


The guarantee includes the provision of spare parts or free repair but does not include intervention by a technician.